FAQs

Answers to common employee and employer questions.

Answers to common employee and employer questions.

Employee FAQs

You may search and apply for job openings online, call our local office, or stop in to your local TLC office.

Our office locations are listed on our contact us page.

This varies by location. Some branches open as early as 5am but every branch opens no later than 8am Monday through Friday. Feel free to reach out to your local branch for details.

If you are located in or near a city with a TLC office, applying for a job is easy. Simply call our local office or show up in person on any working day of the week and fill out the required paperwork. Be sure to bring documents that establish both your identity and your employment eligibility, as outlined in the List of Acceptable Documents (last page of Form I-9), as required by U.S. Citizenship and Immigration Services. All employees, citizens and non-citizens, hired after November 6, 1986, must complete Section 1 of the Employment Eligibility Verification (I-9) Form at the time of hire.

You may also search jobs and apply online.

Finding you the right opportunity is our primary objective. If your skills, qualifications, and interests are a good fit for our clients’ needs, we will contact you to discuss the next steps in the placement process. If you do not hear from us right away, please be patient. In the meantime, new job opportunities are posted on our website daily, so keep checking back or feel free to call in to your local office.

Depending on client needs and your skills, qualifications, and interests, you may be placed on assignment right away or you might be waiting a while longer. However, once we do find an assignment for you, we will make sure you are properly prepared by providing you with contact information, directions, an overview of the assignment and your responsibilities, and the appropriate orientation and training.

Please see the List of Acceptable Documents on page 8 of the Form I-9, Employment Eligibility Verification form

TLC does not require that you have a driver’s license, and most job sites are on public transportation routes. Though some jobs will require a driver’s license due to the specific nature of the position, many jobs have no such requirement. In some cities, transportation can be provided from an outside company for a minimal fee.

From small businesses to Fortune 500 companies, TLC partners with organizations throughout our service area locations. Typically, our customers are industrial in nature, and they represent a diverse range of industries with a wide array of skill sets needed at each one of them.

A temporary job assignment allows you to earn a paycheck while you explore career fields and gain new skills. Contacts you make on a temporary assignment can lead to a full-time position, future work and positive references.

Primarily, we specialize in areas from light industrial general labor to skilled positions in a wide array of industries. Most of the assignments are sorting, assembly, warehouse, packing, manufacturing, distribution, logistics, food and beverage, light construction, and in a few select regions we have call center positions. These positions range from part-time to full-time with options of being seasonal, temporary, permanent placement, or temp-to-hire. We also actively assist these same industries in recruiting for skilled and management positions for our customers. Most of these skilled/management positions are temp to hire, contract, or permanent placement positions.

As a potential associate, it cost you nothing. We develop a contract with the companies we work with, allowing us to provide a service that is free of charge to you.

It’s always your choice whether to accept an assignment. Flexibility is an TLC advantage. Once you accept an assignment though, we depend on you to complete it.

We realize not every job is a good fit for you. Sometimes you do not know that until you have tried the position. If you are on an assignment and find it is not going to work for you, contact us immediately. You may be asked to stay at an assignment long enough for us to find a replacement, but we will attempt to remedy the situation as quickly as possible. As with any interaction, communication is key.

Call and let us know as early as possible that you will not be able to make it in that day. If you have been instructed by us or your supervisor to notify them of your absence, then do the same with them as well. Always remember that communication is key.

Assignments vary according to employer need. An assignment may last anywhere from days, weeks, months, or longer. We have temporary, temporary to permanent, direct hire, and permanent place positions. Your staffing consultant will give you an approximate duration prior to you accepting or declining the assignment.

It is your responsibility to report to TLC and make yourself available for another assignment. When your current assignment is complete, contact your staffing consultant and/or update your availability status in your online Employee Portal account. While waiting for your next opportunity, be sure to update your account profile to include any new skills you have learned while on assignment. Also, feel free to call TLC about new opportunities.

TLC Industrial staffing representatives will contact you about possible assignment opportunities as they match your requirements and skills. We are always available to answer and address HR related questions and concerns. Our staff is also available to provide career guidance when needed.

Companies that partner with TLC Industrial Staffing often hire our employees for full-time or permanent positions. To maximize your chances of getting hired as a full-time employee, we recommend the following: Show Respect, Communicate, Prepare, and Work Hard

This depends on your assignment as the requirements and pay are different for each job at each location. We have jobs for all skillsets and all types.

If you are working this current week, all employees are paid the following Friday. Every employee is paid either through direct deposit or a pay card.

We pay overtime on all hours worked over 40 that were accumulated in a single work week.

YES. We often can have work seven days a week. Please feel free to ask one of the staff at your location about the availability of weekend work.

Every associate can receive a copy of their paystub or W2 via email. You can also access your paystub and W2 through your employee portal.

TLC’s online Employee Portal is designed to assist job seekers and associates throughout the application process and beyond. It allows users to maintain greater control over their job search and assignments by providing instant access to important information. Upon being hired by TLC Industrial Staffing, associates can use the Employee Portal to manage the details of their employment below:

  • Update employment availability status
  • View current and previous assignment details, including start and end dates, report to, jobsite maps and driving directions
  • Access payroll history: view or print pay stub information
  • View and print W2s
  • Update Federal Form W4

Yes. Your privacy is important to us, and your private information is kept strictly confidential. For more information, please review our privacy policy.

Sometimes we will offer a referral bonus if you give us a sales lead. Contact your local sales representative or branch manager for details.

As the requirements are different for each job, it truly depends on your assignment. Because our jobs are primarily industrial in nature, dress appropriately for an industrial environment, keeping in mind the physical nature of the position you are seeking.  It’s not a bad idea for first time applicants to wear long pants, long shirt and work boots (steel-toe if you have them). If you have safety glasses and work gloves, have those in your possession.

Except for steel toes boots, most of our customers provide the necessary safety equipment for the job. Never work any position without utilizing every piece of required PPE. If you are not provided all the necessary safety equipment for your assigned position, please call your local office immediately.

If your injury is serious or life-, sight-, or limb-threatening:

Call 911 immediately

Report your injury to your site supervisor and the TLC team as soon as possible. If you sustain a minor work-related injury that may not need full medical treatment:

  • Report the injury to your direct supervisor.
  • Report the injury to your TLC Industrial Staffing branch within one (1) day
  • Call and speak with a registered nurse regarding a work-related injury by calling PC365 at 1-866-405-0904

You can call PC365 24/7 to speak with a registered nurse about any work-related injury to get support in making the right decision regarding your medical care. Call 1-866-405-0904 and be sure to report all injuries to your TLC team.

TLC is committed to maintaining a workplace free from harassment, discrimination, and retaliation. We comply with all federal, state and local laws regarding prevention of sexual harassment. If you feel you are being harassed, please notify your immediate supervisor as well as your local TLC office.

TLC complies with all federal, state, and local laws. We strive to ensure that all employees are treated fairly, with dignity and respect and that all employees are provided with a work environment that is free of discrimination, harassment, and retaliation. TLC is committed to providing equal employment opportunities for all persons regardless of race, color, gender, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), creed, religion, religious creed (including religious dress and grooming practices), age (over 40), marital or family status, medical condition (cancer and genetic characteristics), national origin (including language use restriction), citizenship, mental or physical disabilities, veteran and military status, ancestry, HIV or AIDS status, sexual orientation, gender identity and expression, genetic information, on-the-job injuries, or any other basis protected by law.

Employer FAQs

Your day-to-day contact with our team will typically be at the branch level. The branch team includes the manager and recruiters who ensure all orders are filled and expectations are met. Executive management staff maintain involvement with area managers and C level personnel to ensure overall client satisfaction. Problem resolution can be addressed at any level, including the executive level.

Recruiting quality applicants and fulfilling our clients’ needs with the required amount of people are our top priorities. With every client, we create a custom recruiting plan that utilizes a variety of recruiting methods, from referrals, social media and local community networking, higher education relations, opt-in text message job alerts, job board advertising, and visible signage in strategic, high-traffic areas.

It’s simple—TLC does the hard work for you. Not only is our staffing solution a cost-effective alternative for hiring employees, but our service also includes handling all employer burdens so that you can focus on achieving success and pursuing your company’s mission.

TLC makes the process stress-free by taking care of taxes, unemployment insurance, Workers’ Compensation, and daily wages. We also handle W-2 forms, prevailing wage reports, wage garnishments, reference checks, background screening, drug testing, and safety training.

Our thorough screening process is customizable and works to identify applicants demonstrating flexibility, a positive work ethic, and proven reliability. Screening begins with a behavioral interview and employment eligibility. We also can further customize your screening to include drug testing, advanced skills testing, work history reference, and background checks. Please reach out to your local office for more information.

We do not employ every person who applies at TLC. Although it is of the ultimate importance to fill the orders placed, it is imperative to know who we are sending to your workplace. TLC requires that an applicant be at least 18 years of age and be able to provide documentation that he or she is eligible to work in the U.S. Our goal is to recruit, screen, and select only those employees who are qualified to work in your facility, make your products, and service your customers. Any additional requirements are based on each customer’s expectations.

TLC constructs a customized orientation, with each customer’s input, for every position we fill. We conduct these orientations to meet the specific needs and expectations of our clients. It is imperative that we provide our associates with a thorough understanding of all policies, procedures, and expectations prior to their arrival. We believe this is a key factor in increasing retention.

Safety is incorporated into each associate orientation and our safety and risk management programs ensure we maintain an ongoing focus on their safety. Our essential job function reviews help us develop a true understanding of the physical requirements of each job. Occupational health nurses provide conservative treatment for associates with minor injuries and case management for more serious situations.

TLC complies with all federal, state, and local laws. We strive to ensure that all employees are treated fairly, with dignity and respect and that all employees are provided with a work environment that is free of discrimination, harassment, and retaliation.

TLC is committed to providing equal employment opportunities for all persons regardless of race, color, gender, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), creed, religion, religious creed (including religious dress and grooming practices), age (over 40), marital or family status, medical condition (cancer and genetic characteristics), national origin (including language use restriction), citizenship, mental or physical disabilities, veteran and military status, ancestry, HIV or AIDS status, sexual orientation, gender identity and expression, genetic information, on-the-job injuries, or any other basis protected by law.

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